We do accept returns from Canada, but Thrillist does not pay for Canadian return shipping at this time. The pre-paid shipping label feature can only be used for returns within the U.S. We recommend that you use a shipping service with tracking and/or insurance, as this will provide you with recourse in the event that your package is lost in transit. Thrillist is not responsible for packages that are shipped by other means.
For returns within Canada, send them to:
C/O Landmark Global
4240 Harvester Rd
Burlington, ON L7L0C1
Please Note: You MUST include your return detail page and original packing slip so that your return can be processed.
Outside of the US and Canada
Unfortunately we are not able to accept returns from outside the US or Canada at this time. Any items that are shipped to other countries are considered final sale and are not eligible for returns or exchanges.
If you discover a service failure related to any international shipments (e.g. damaged or lost in transit, shipping error, etc) please contact us as soon as possible and our team will resolve the situation for you.