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Frequently Asked Questions

General: Emails: Advertising: Email Help


F.A.Q.

General

What's the deal with Thrillist?
Thrillist is a quick, free, daily email that sifts through the crap to find guys the best in everything from food, drink, and gear, to services and travel. For more info, see The Deal.

Is Thrillist SPAM?
No, dammit. You'll only get Thrillist if you sign up for it. If you don't want to get our writeups anymore, you can unsubscribe at any time.

How do I join up?
Click here, select what editions you'd like to receive and enter your email address. It's really not that difficult.

What do I get when I join up?
One daily email (per edition you're subscribed to) about whatever we've determined to be worthy and entertaining.

If I've already joined, how can I change my profile information?
Go to our
Join Up page and enter the email address that's signed up for Thrillist. The page you'll be sent to will have all your profile information displayed. Enter the info you want us to have for you, and hit "FIRE". It will automatically update your profile with us.

What's the story with The Vault?
The Vault is where we keep all our past writeups. It's keyword searchable and categorized by topic and neighborhood. If you can't find what you're looking for, email us for help.

How the hell do you guys put food on the table?
We sell advertising. The banners surrounding each days article are paid for, as are occasional "text links" and "Allied Info" emails. For more info about "Allied Info" emails see The Thrillist Code.

Can businesses pay to have a writeup feature them?
No. We're frequently bribed with suitcases of crisp 20s and crates of smuggled monkeys but we always decline them. We write about whatever we think is cool, whether it's a new bar or a high quality heated toilet seat. That's how we do business.

Will you shifty bastards sell my information?
No. If you want to find out more about this, read our privacy policy.

How do I send in a writeup idea?
Either click the tip link or go to our contact page and select tips.

How do you guys choose what you write up?
We pound pavement, pour over the internet and harass friends and contacts to get the latest info. Then we select the best and fiercely ridicule the rest for not living up to our standards.

Emails

I signed up, but haven't received anything yet. What's going on?
We hate when this happens. Check out the Email Help section for more information.

I'm getting the emails, but they don't look right.
Many email service providers automatically block images. Look to unblock images in your email account preferences or settings. For directions on unblocking images by email provider, check out the Email Help section for more information.

Can I change the email address my Thrillist subscription goes to?
Not yet. Right now, each subscription is defined by the member's email address. To get Thrillist at a different address, unsubscribe the old address then rejoin with the new one. Soon we'll make this process easier.

How do I unsubscribe? Thrillist is ruining my life.
You can unsubscribe at any time using the link in the footer of every Thrillist email and on our homepage. We hate to lose you as a reader, but if you're reading this question, you probably don't belong on the list anyway.

Advertising

I want to advertise on Thrillist. How do I make it happen?
Contact us and let us know what you have in mind. Someone will get back to you shortly.

If I advertise on Thrillist, am I still eligible to be featured in one of your editorial writeups?
Yes, but not because you're paying us. Our editorial features are selected for their own merit, nothing else. Advertising is paid content. Mixing the two is like dating your underage summer intern.




Email Help

General
If you've signed up for Thrillist and you're not receiving emails, it's not your fault. It's the fault of the hysterical legislators who write anti-Spam laws that don't differentiate between legitimate services like ours and blatantly false (though still tempting) advertisements for penis elongation.

The information below will help you correct your email settings in various browsers, thereby ensuring that the life-changing power of Thrillist lands in your Inbox instead of your junk mail. Also included are instructions on how to unblock images so you can enjoy Thrillist in all its glory.

Text vs. HTML
Most halfway decent email programs can handle HTML. Specifically, you'll be able to read HTML emails if you use Gmail, Hotmail, MSN, Yahoo! Mail, Microsoft Outlook, Outlook Express, Eudora Pro, Netscape Navigator, Netscape Communicator, Mozilla or AOL 6.0 and up. Eudora Light and earlier versions of Eudora Pro don't support HTML e-mail; neither does AOL 5.0 or earlier (but really, who the hell uses this stuff). Put simply, you should probably get HTML emails and if they aren't looking right, click here and make the switch to text only.

GMail
If you're receiving Thrillist in your spam email folder, follow these steps:
  • Login to your email account
  • Click the "Spam" link on the left
  • Click on the email sent by Thrillist
  • Click the "Not Spam" buttom above the message
To unblock images, open the message and click the green box above your Thrillist message that says "Always Display Images from themove@thrillist.com".

Windows Live Hotmail
If you're receiving Thrillist in your junk email folder, follow these steps:
  • Login to your email account
  • In the upper-right corner of the Windows Live Hotmail home page, click "Options", and then click "More Options"
  • Under Junk e-mail, click Safe and Blocked Senders
  • Click "Safe Mailing Lists"
  • Add "themove@thrillist.com" (no quotes) to the list
To unblock images and other content, open the email; click "open message"; click "show content" at the top of the message.

Microsoft Outlook
If Thrillist is being automatically marked as Junk E-Mail:
  • From the "Tools" menu, select "Options"
  • On the "Preferences" tab, under Email, click the "Junk E-Mail" button
  • Click the "Safe Senders" tab
  • Click the "Add" button
  • Type "themove@thrillist.com" (no quotes) into the "Enter an email address or Internet domain name to be added to the list" box and click the "OK" button
If the images in our emails are being blocked, adding Thrillist.com to your "safe senders" list will also solve this problem. (Note: "Safe Sender" indicates that our service will do not damage to your computer; your mental health is another matter.)

AOL
If you're not receiving Thrillist in your AOL account, follow these steps:
  • Login to your email account
  • Go to AOL Keywork: "Mail Controls"
  • Next to Sender Filter, click the "Edit" link
  • Under "My Sender Filter", click the Use a Custom Sender List" link
  • Choose the "Block all senders and domains listed below or Allow only the sender and domains listed below" option, then click the "Save" button
  • Click the "Save" button to close the Sender Filter window
  • Click the "Save" button to close the Mail and Spam Controls window
To unblock images, click the Mail menu, then click Mail Settings. Click the "Hide images & disable links in mail from unknown senders" box to clear it. Click the "Save" button.

Yahoo
If you're receiving Thrillist in your junk email folder, follow these steps:
  • Login to your email account
  • Click "Options" at the top right
  • Click "Filters"
  • Click the "Add" button
  • Name this filter, then where it says "From header contains," type "themove@thrillist.com" (no quotes)
  • Where it says "Then...Move the message to," select "Inbox"
  • Click "Add Filter"
To unblock images, click "options" and go to the "Spam Protection" section. Click "continue" until you're on the 3rd step of the process. If you've taken the above steps to designate Thrillist as not Spam, select the "Block images in messages that SpamGuard thinks are spam" option.

Other Internet Service Providers
If you've subscribed to Thrillist, but aren't receiving our e-mails, your Internet Service Provider or company is probably blocking them, under the misguided assumption that they're protecting you from unsolicited lewdness. Fix this by:
  • Getting in touch with technical support at your ISP or company and explaining the problem. If they're blocking e-mail from Thrillist, ask them to stop. If they refuse, hit them. One way they can assist you is to put thrillist.com, themove@thrillist.com and/or the following IP address on a "safe list": 69.60.15.166 - 69.60.15.175
  • Setting up your own safe list, which some e-mail systems allow you to do. Look for the safe list in the settings section, and add "thrillist.com" (no quotes). If you have to enter a complete address, use "themove@thrillist.com". Some e-mail systems require a sender to be in your address book to keep the e-mail from being diverted to a "junk" or "bulk" mail folder. If your system has this requirement, add "themove@thrillist.com" (no quotes) to your address book.
  • Signing up under another email account, or change ISPs to a provider that doesn't block your e-mail or otherwise stick its nose in your business.

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