"We're going to get complaints from customers that we're taking too long. It's a matter of expediency,” Lisa said. "It's often a time thing," Tim added. "Especially in the morning when we've got a line out the door."
So it's up to you -- do you want your coffee in a minute or two, or do you want your name spelled correctly?
There is one way Starbucks customers can avoid name butchery on their coffee orders. It’s as simple as downloading the Starbucks app. Once you put in your credit card info, you can order a drink and have it appear on the counter of the store closest to you, a place which will inevitably five minutes from anywhere in America. By the time you arrive, it'll be sitting on the counter with your name printed on the sticker exactly as you want it to be spelled because it pulls your name from the app, you dig?
So, for once, Katerina, you can be yourself, and not “Bob.”
Sign up here for our daily Thrillist email, and get your fix of the best in food/drink/fun.