“Now, I and my coworker Mary both worked at this shop all the time -- if you were a regular, or had even been in once or twice, we would remember you and give you whatever you wanted. But if I've never seen you before and you just made me engage in a five-minute discussion about a stupid drink that you knew you couldn't pay for? No way.
"Dude leaves, we go back to the line that's built up behind him.
“One of the stressful things about our shop on a Saturday morning was this group of 20-30 male recovering addicts from a strictly religious recovery program who'd show up at some point in the day. If they were good, it was their one treat for the week to come to the coffee shop with the program staff and walk in the park across the street. Their vans would all pull up, then we'd be slammed with a bunch of extra espresso, extra flavor, extra everything orders. It was a pain, but when coffee and sugar are the strongest drugs you're going get, and this is the only place you get to go besides church, we could sympathize going a little overboard with it all.