"Me: 'Uh, well… I'm sorry about that?'
"Lunatic: 'You will never be receiving business from me ever again!'
"Me: 'OK, I'm sorry about your experience. Have a good afternoon.' *hangs up*
"I have absolutely no idea what point she was trying to get at with the receipts (especially since she already received her refund and there was literally nothing else to be done about the situation). Maybe she should ask her husband with his internet law degree." -- Nora Carter
The worst customer in Canadian restaurant history
"I work at a somewhat-local pizza chain that has expanded across the province of Ontario in recent years to about 30 locations, seven of which are in my small city. I make the pizzas, and am also a closer, but most of the time I'm on the cash register for pickup orders. I've had a lot of shit customers but this older lady really took the pie.
"This older lady comes in on a super-busy Friday with her husband and orders two specialty pizzas, 40 hot wings, and breadsticks. OK, good, I say, that'll be about 40 minutes because we are very busy. She pretends to act dumbfounded and declares that she's not going anywhere until she gets her food. I say she's welcome to stay until her order is ready, in approximately 40 minutes. She huffs and stands there, crossing her arms, glaring at me for the next. Half. Hour. She was actually obstructing other customers from getting their pizza or paying for their orders and I had to open my second till down the counter because she just wouldn't freaking move no matter how much I or the other customers asked her. Her husband stood there like a bump on a log.