Every In-N-Out location has an actual secret item only the staff gets to eat
There's the "secret menu" with Animal Style on it, and then there's the actual secret menu that only employees get to eat. "Every store has their own secret item that only the associates know how to make," Kathy said. "Some stores will cut potatoes long-ways and will make [fancy French fries] called mojos." Others finely dice tomatoes, onions, and chilies, and top their burgers with the improvised salsa, she revealed.
But the most intriguing of these items is the In-N-Out taco. "I worked the early shift with some co-workers who made bomb-ass tacos," Kathy said. "They'd bring their own taco shells in. We had lettuce, tomatoes, and beef in the store. They'd create a pico de gallo with the onions, chilies, and tomatoes, too." Looks like it might be time for In-N-Out to open a taco chain.
The best burger isn't on the menu
"The best burger I've eaten (that I never would've thought to make myself) is a Double-Single," Kathy said. "It's two burger patties, one slice of cheese, chopped chilies, chopped onions, and one tomato slice. The bun gets a spiral of mustard and a squeeze of lemon juice." Interested customers can order it with everything but the lemon juice, which they have to pick up at the condiment counter.
You're ordering Animal Style fries wrong
Unlike other fast-food chains, In-N-Out lets you tell them how you want your fries done -- definitely take advantage of this! Because of that, there is only one proper way to order Animal Style fries. "I like fries that are a little soft," Kathy said. "But if you're going to eat Animal fries, the best thing to do is to order them 'fry well' because the fries will hold their shape. They won't get soft and mushy under all the sauce, especially if you take your time eating them."
Some store managers are rolling in cash
"There are store managers who have busy stores who make more than a quarter of a million dollars a year," Kathy told us. "I knew a store manager who made $350,000." That's just one of many reasons why being an In-N-Out manager is a great job. You might assume that this manager oversaw 10-15 locations, but you'd be wrong -- he managed a single location.
Don't bother ordering the shakes
"The shakes are overpriced," Kathy said. "I wouldn't pay four bucks for one." The milkshakes at McDonald's are all between $2-$3.
But if you do decide to get one, you can rest easy knowing that the soft machines are cleaned frequently, unlike other fast-food places. Kathy said the machines in her stores got cleaned every night during closing and once again in the morning for opening.