Food & Drink

Most common restaurant complaints include dirty forks, wrong checks

Sending back food
Andy Kryza

Consumer Reports recently surveyed 1,003 people about their gripes with dining out, and weirdly, "distinct lack of Kenny Loggins on the playlist" was not one of them. Nope, it turns out most of you are concerned about things like dirty silverware and being called "honey" at restaurants. Here's the full breakdown of the most common diner complaints:

  • Dirty utensils or table (76%)
  • Dirty or ill-equipped restrooms (73%)
  • Impolite or condescending servers (72%)
  • Servers with a sloppy appearance or poor hygiene (67%)
  • Meals or beverages served at incorrect temperature (66%)
  • Meals are not what you ordered (62%)
  • Feeling rushed to finish or leave by the server (61%)
  • Server removing your plate or beverage before you finish (59%)
  • Food does not look or taste as described in the menu (54%)
  • Slow service (51%)
  • Table not ready more than 15 minutes past reservation (50%)
  • Gratuities of 18% or higher automatically added to the bill (50%)
  • Inaccurate calculation of check by server (48%)
  • Tables that are too close together (39%)
  • Poorly situated table -- near door, kitchen, etc. (38%)
  • Loud or distracting diners at other tables (38%)
  • Diners nearby talking or texting on cell phones (30%)
  • Servers not bringing water until asked (27%)
  • Server referring to you as pet names such as "honey" or "dear" (24%)
  • Server confusion about who gets which meal (17%)
  • So much nutritional information available that it's a turn-off to eating (16%)
  • Not enough nutritional information available (14%)

That's a long list of gripes, but it's okay. Restaurants (or at least their staff) also have a lot of complaints about you people.

Kristin Hunt is a food/drink staff writer for Thrillist, and thinks the last two concerns are why we can't have nice things. Follow her at @kristin_hunt.