“Lady: ‘Well, what can we do?’
“Me: (blank stare) ‘... if you give me an hour, I can have the designer scrape the top of the cake and put down a frosting ‘track.’ I assume you have some Thomas engines at home that you can put on the track? It will look pretty close.’
“Lady: ‘Do you think I have to wash them before I put them on the cake?’
“I have two small children myself, so I know that children are disgusting, and I wouldn't let my kids’ toys near my food without serious scrubbing. Why doesn't this woman know this?!
“Me: ‘Yeah, that would probably be good.’
“She allowed us to ‘fix' the cake (for free), but she grumbled about the wait. As she left, she still had no idea why we didn't magically know exactly what cake she wanted. I don't know how she functions in the world on a daily basis. I hope her 1-year-old liked the cake -- oh wait, he's 1 and will have no memory of any of this crap.” -- Kelly Walker