"Normally, I would say, 'Right, but what size for that drink?' and they'd say, 'Oh, grande,' and look a little sheepish. And that's fine, it happens. But one day we had a woman who took this damn thing to the next level. She was an upper-class-looking blonde lady with a lot of jewelry.
"Lady: 'I'll have a skinny vanilla latte.'
"Me: 'Sure, what size?'
"Lady (louder): 'A SKINNY VANILLA LATTE.'
"Me: 'OK, but what size would you like the drink to be?'
"Lady (rolling her eyes): 'A SKINNY. VANILLA. LATTE.'
"ME: 'Yes! A skinny vanilla latte! But I need to know if you want a tall, a grande, or a venti! Which size?'
"Lady (furious): 'I don't want ANY of those. I want a skinny vanilla latte.'
"Me: 'Sorry, those are our sizes. Do you want a small, a medium, or a large?'
"Lady: 'FOR THE LAST TIME, I WANT A MEDIUM SKINNY VANILLA LATTE.'
"One of my only complaints in my year working at Starbucks was that I was not allowed to make this woman's drink, call it out, and then drink it in front of her, saying, 'Mmmm, this MEDIUM skinny vanilla latte is soooo good.'" -- Ike Hargrove