Employees never eat items off the regular menu
One of the reasons employees never get sick of the food is that they never really eat the same thing twice. They have Taco Bell's entire idiosyncratic roster of ingredients at their disposal. And they get creative! It's like craft time, but with queso.
"We're all about creating weird stuff back in the kitchen, and we come up with some cool stuff," our man said. "Some people will just like, crush up a lot of the Doritos Locos shells (both kinds) and make big taco bowls with a bunch of ingredients. Or we'll just keep layering shells, kind of like that old SNL skit."
And sometimes, the employees invent items that sound like they could become bestsellers.
"I think the coolest thing was a riff on the Mexican pizza, but with thicker, softer crust, to make it seem more like an actual pizza," he said. "One of my co-workers got the flatbread and loaded it up with pico, steak, diced tomatoes, lettuce, and some crushed-up Doritos Locos shells. It was awesome. They should make that, for real!"
You can pretty much customize any food at Taco Bell
It's not just the employees who can remix Taco Bell orders. Their POS system gives customers the ability to customize every order with a nearly incalculable number of variations. It's like infinity, with Doritos Locos shells instead of integers.
"Really, our system lets you modify any order, to any degree. If you add a bunch of stuff, we are going to upcharge you, of course, but it's definitely doable," he said.
There are some concrete examples you can use in your own future orders:
"Anything that involves a hard-shell taco, you can replace with a Doritos Locos shell. If you want to upgrade your basic soft-taco shell to the 10in we use on other items, you can do it. If you want anything we sell added to your dish, we can do it. You can literally play around and create anything you want with the ingredients we have. It's a little annoying for us to do, but it's totally possible and I feel like not a lot of people know that. You just have to know that you are allowed to ask."
Some improvised items are downright weird
With great power comes great responsibility. Naturally, some people manipulate this endless customization system to facilitate their own freaky desires. For instance, making salad in their mouth.
"One time, someone ordered a Fiesta Taco Salad, which comes in a taco-shell bowl, but they requested each individual item in the salad be served separately (meaning a pile of lettuce, a pile of tomatoes, sauce on the side, etc.). Then, instead of the bowl, they wanted a side of tortilla chips. We watched them eat it, and they used the tortilla chips to individually scoop up each part of the salad, to make like, a mini-taco salad on each chip. It was weird."