Following a damning NYC investigation that found "systemic overcharging of pre-packaged foods" at the city's Whole Foods locations, executives at your bank account's least favorite grocery chain have released a new YouTube video in which they finally come out and acknowledged that "mistakes" were made in overcharging customers. It only took a whole week.
"Straight up: We made some mistakes, we want to own that, and tell you what we’re doing about it," said co-CEO Walter Robb alongside co-CEO John Mackey. "... Sometimes the mistakes are both in the customer’s favor, and sometimes not in the customer’s favor."
The move comes after the company reportedly denied the investigation's findings via Twitter, replying to customers: “We disagree with these far-reaching allegations." Welp, perhaps they should rename that new millennial-focused 365 brand to 180.