"I don’t call fake listings 'fake', I like to call them 'BOGUS' -- I don’t know why, but that word is awesome. 'Bogus' listings are if you see a true two-bedroom on 9th & Bowery for $2,500 with hardwood floors, floor-to-ceiling windows, washer dryer in unit, etc."
"It's almost impossible to get pics of every single apartment you list, because a lot of times the building won’t let you view without a client, and they don’t allow pictures anyway."
"Firms train their agents to NOT say what the apartment is converted from in the description."
"I found a one-bedroom exclusive in Brooklyn [for a client] and called about it. He told me all sorts of great things, including that the landlord was giving two free months [of rent]. I set the appointment. Day of, I called him to confirm. He didn’t answer. I called his office and someone picked up saying 'Yeah that guy got fired for posting our listings as if they’re his own exclusives, then taking his 7.5% in the form of cash and pocketing it. We're taking care of it'."