9. Your extra luggage could cost you a buck
Junk don’t fit in the trunk? Your driver can charge you one whole dollar for each bag that doesn’t fit in the backseat or in the trunk with the lid shut.
10. Your driver must accept your credit card
Okay, first: it has to be a major card, like Visa, AmEx, MasterCard, or Discover. Second: if the driver says the credit card machine is broken, then ask him to take your card number manually, as all drivers are supposed to have a manual credit card imprinter in the cab just for that purpose. If he says he doesn’t have that, then insist on calling dispatch. Basically: you have to pay, but you don’t have to do it with cash under any circumstances. And if a driver does try to pull the "my machine is broken" lie, report him so that, as our trusty dispatcher said, "we can fix the machine or we can fix him."