"OK -- think of sales vs. negotiation. They are kind of similar, but here's the difference: a salesman will talk you into shit, a negotiator will make you talk you into shit. Listen to the other side's words, and construct an outcome, based on what they said," Voss told me, succinctly.
"Ask 'how' and 'why' questions, don't use salary as motivation, defer power, listen carefully to what the other side is saying, and use it against them -- in other words, don't go in there with a script, play off of the information you are given. If you do all these things, you will get the upper hand in any situation."
Be right back, I need to talk to my boss. And this time: I will NOT cry.
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Wil Fulton is a staff writer for Thrillist. He can now gaze into the very depths of your soul. Follow him: @wilfulton.