Nicki said she and her team are always trying to innovate and make improvements -- which just so happens to be how Nicki stumbled upon what one of the best moments of her life.
Her team was getting ready to do a major overhaul of the Alcatraz interpretive experience that required changing all of the signage, video flow, re-editing the audio tour, and escalating the historic furniture plan, which included furnishing the Clothing Issue room. When the team was painting cabinetry, a shiv fell out of an old shelf.
“A screwdriver handle that had been taped on one end and filed down to a very sharp point and had been made to fit up in the curl of the shelving unit. I was so excited. Why did someone feel threatened in Clothing Issue? What was going on there?,” Nicki wondered. “As guardians of Alcatraz, we think we know everything, but then Alcatraz gives us a little surprise and we realize, there’s so much more here we don’t know about. It was a moment I’ll never forget. History reveals itself to us. We don’t reveal history.”