Naturally, the incident has people wondering why the hell the plane flew into such a dangerous storm, especially since it was clearly visible on the radar. On Twitter, a few meteorologists were publicly confounded by the idea that any plane would be sent through that sort of thing, with one even floating the notion that the pilots could be guilty of "aeronautical malpractice" for doing so.
American Airlines put out a vaguely apologetic statement on what happened:
"American Airlines flight 1897, from San Antonio to Phoenix, diverted to El Paso due to damage sustained by weather in flight. We commend the great work of our pilots, along with our flight attendants, who safely landed the Airbus A319 at 8:03 p.m. The aircraft is currently being evaluated by our maintenance team. We never want to disrupt our customers’ travel plans, and we are sorry for the trouble this caused."