"First and foremost, we have never -- and would never -- do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades," the company said in its apology. "Our goal has always been to create products that our customers love, and making iPhones last as long as possible is an important part of that."
Whether your feelings about that explanation, many are upset over the lack of transparency around the change. When Apple announced iOS 10.2.1 roughly a year ago, it acknowledged that as the iPhone 6, 6S, SE, and 7 age, they slow as their batteries aren't able to provide as much power to the phone's processor. The company, however, downplayed how much this impacted the phone's performance and wasn't clear about the extent of the issue.