As most reviews of the tiny earbuds have been mixed, the public didn’t immediately warm to the AirPods, which cost $160 dollars and are a necessary hardware accessory of the iPhone 7, which doesn’t have a headphone jack.
Regarding the AirPods’ latest issue, an Apple representative told Apple Insider: "We always examine service trends to see if there's specific incompatibilities with our products, and we are aware of the complaints from a small proportion of iPhone 6+ owners...At this time there’s nothing to report.”
Mac Rumors reports that Apple developers are attempting to rectify the problem with the help of users affected by the issue. But while the tech giant irons out its latest problem, it’s facing a larger issue on the stock market: Ahead of the company’s fourth quarter earnings report, analysts have downgraded Apple stock, as lackluster iPhone sales are expected through 2017.
Apple, at the moment, needs a consumer hit, and the AirPods aren’t really helping that much.