When questioned about the incident, JetBlue provided this statement to KIRO 7:
“The gate and on board crew discussed the customer’s clothing and determined that the burlesque shorts may offend other families on the flight. While the customer was not denied boarding, the crew members politely asked if she could change. The customer agreed and continued on the flight without interruption."
Although JetBlue stood by the decision, the airline did issue a $200 credit to the passenger, in addition to reimbursing her for the pajama pants. However, McMuffin still wants an apology from the pilot, an official dress code from JetBlue to warn future passengers, and a complete refund on her flight.