In her Facebook post, Karas explains that she had this idea to get everyone on the flight to sign a piece of paper for the grandmother. To her surprise, flyers were not only into the idea, they started writing long, heartfelt notes, which meant Karas needed a lot more paper. People were writing paragraphs, and there was barely enough time for everyone to sign during the hour and 15 minute flight.
Upon landing, the flight crew announced, "JetBlue stands with Orlando," over the loudspeaker, and the entire plane took part in a moment of silence to honor victims of the tragedy. If you're not already crying your eyes out, here's the best part: As passengers were exiting the plane, every single person stopped to offer the grandmother his/her condolences and nobody complained about the resulting super slow deplaning process.