Though it looks like the folks taking the video just stood around instead of going for help, Kenin Newman, one of the observers, commented on Facebook to clarify that people stayed to take video because someone had already left to inform Greenville Zoo staff.
All visitors at the zoo were moved to safe areas like the zoo gift shop for about half an hour while Kumar returned to the enclosure and zoo employees repaired the netting.
Unfortunately for zoo-goers who were penned up, the exhibit was temporarily shut down to ensure there were no more escape attempts on Sunday, depriving visitors a chance to see the intelligent and critically endangered animal. The zoo houses Sumatran orangutans, of which there are only a little more than 14,500 remaining in the wild. The zoo works with the Sumatran Orangutan Conservation Programme to save the species and help grow its population in the wild.