Hentges says he found six faulty peanut butter cups that were conspicuously lacking any peanut butter. With the initial Reddit post gaining traction, Hentges contacted Reese's about his peanut butter problem, in what he says was initially a joke.
He wrote on Reddit:
"I've had people message me already asking for them, but I'm not looking for money for this. I legit just thought this was funny when I got it and posted to Reese's FB page more as a joke than anything. This whole thing BLEW UP."
But given the potential for a PR nightmare — Redditors were calling the peanut butter cup a "crime against humanity," after all — Reese's sent Hentges some coupons. This was just the beginning of Reese's mea culpa though, as the company sent him a huge care package full of candy to atone for its snafu a few days later.