The Wall Street Journal reports that Rihanna's message, posted Monday, caused an $800 million drop in Snap's market value. Rihanna's message took issue with the since deleted advertisement's insensitivity toward victims and survivors of domestic abuse. According to Bloomberg, Snap took a 4.5% skid immediately after Rihanna's message spread across the web, with shares trading at $17.05 early Friday afternoon.
The singer's message read in full:
"Now SNAPCHAT I know you already know you ain't my fav app out there! But I'm just trying to figure out what the point was with this mess!" Rihanna wrote. "I'd love to call it ignorance but I know you ain't that dumb. You spent money to animate something that would intentionally bring shame to DV victims and made a joke of it."
Snap apologized, calling the advertisement "disgusting" in a statement.
"This advertisement is disgusting and never should have appeared on our service. We are so sorry we made the terrible mistake of allowing it through our review process. We are investigating how that happened so that we can make sure it never happens again.”