When Walmart started accepting pre-orders for Nintendo's nostalgia-inducing SNES Classic Edition last Friday night, the excitement was palpable. Nintendo diehards, who had been yearning for the much-hyped mini-console since it was announced last month, flooded Walmart’s website to place their orders.
Except there was one glaring problem: Walmart’s product page was promising goods that it couldn’t actually deliver. Today, the mega-retailer confirmed that all pre-orders placed last Friday have been cancelled, acknowledging to various customers in an email that the page went live prematurely, reports The Verge.
Deserie Dulaney, the senior director for customer care at Walmart, likened the massively disappointing event to a website snafu, writing in the email: “Unfortunately, due to a technical glitch, the Super Nintendo Classic Edition was mistakenly made available last Friday evening ahead of the official release date...We, regrettably, will have to cancel this item on your order.”