"Our customers understand and expect that ice is an essential component of any 'iced' beverage," Starbucks said in a statement to CNN. "If a customer is not satisfied with their beverage preparation, we will gladly remake it."
Or, you know, you can always just ask for less ice. Crazy, right?
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Tony Merevick is Cities News Editor at Thrillist is constantly amazed by what people do to make a quick buck, or millions in a class-action lawsuit. Send news tips to email@example.com and follow him on Twitter @tonymerevick.