One of the most contentious things about taking an Uber, leaving a tip after your ride, can pose a moral dilemma for customers. When it was founded, the ride-share monolith maintained that gratuities were included in your base fare, but many of the company’s drivers disagree, arguing that yes, a little extra compensation goes a long way when you’re paid an middling hourly wage for shuttling drunk people home late at night.
According to a survey conducted by Business Insider, which queried more than 40 Uber and Lyft drivers, rank and file employees of the world’s largest ride-share companies basically don’t make enough money, and think a dearth of tips is partly to blame.
One Uber driver who spoke to BI lamented the paltry hourly rates he sometimes earns, which he said could plummet to $4 an hour when business is slow. "Sometimes it's as low as $4 an hour, and that's before wear and tear, gas, routine maintenance, and now regularly replacing my brakes. On a really good day, I might make $10 per hour, and there's the very rare occasion I might make up to $25 in an hour, but that's not per hour. We provide a service, yet you think we don't deserve tips."