As a last minute precaution, a stewardess looked out the window, only to see jet fuel spewing from the 767’s wing. The plane was then stopped, and the same flight attendant that rebuffed Michael’s warning offered an apology.
While the flight’s staff did say thank you to the couple with a glass of champagne in the cockpit, all the airline offered in consolation was a meal voucher, per the report. They slept on the floor of baggage claim, only until another passenger was kind enough to gift them a hotel voucher as a reward.
Rachel Brumfield claims the couple is never flying United again -- and that’s without ever achieving liftoff in one of its planes. The airline, for its part, issued a statement on the incident, which doesn’t mention the couple:
“While taxiing to the runway yesterday evening, United flight 170 traveling from Newark to Venice, Italy returned to the gate due to a fuel leak, and was later cancelled. We apologize to our customers for the inconvenience. Our team helped provide customers with hotel accommodations for the night and are working to get them back on their way to Venice today.”