For anyone who's shopped at Wegmans, its place on the ranking should come as no surprise, but Market Force attributes it the New York-based chain's reasonable prices, big stores, focus on training for great customer experiences, steady expansion, and of course, it's legion of superfans. If you haven't set foot in a Wegmans, just ask anyone who has and they'll probably be more than happy to fill you in. For like 15 minutes.
Meanwhile, H-E-B made it into the top three for the first time, followed by ALDI and Harris Teeter, to round out the top five. Whole Foods placed eighth on the overall ranking, but came in last out of all the grocery store chains in one of the several other metrics included in the study: value. Like last year, Trader Joe's took first place in the cashier courtesy category, while Wegmans and Publix dominated the other categories. Of course, a study likely won't change where you end up grocery shopping, but the results seem to show there's actually something to the hype surrounding some of the stores.