The rise of the machines is upon us -- at least in the fast-food business, where self-serve kiosks might entirely replace human workers.
As reported by Investors Business Daily, Wendy's will soon bring self-service ordering kiosks to more than 6,000 restaurants, and many are speculating the new tech will offset rising labor costs, as more machines would equal fewer workers. Wendy's isn't the first to bring the machines to the fast-food world, either: McDonald's introduced the idea, and with minimum wage increasing, more businesses may follow the trend.
In addition to the kiosks, Wendy's will put a mobile payment and mobile ordering system in place by the end of the year, according to Investors Business Daily, which, while convenient, may also mean less human interaction. In essence, you'll be able to order a Frosty and Baconator while experiencing little-to-no human contact, which is probably your preferred method of ordering a Frosty and Baconator anyway.
Score one for the machines.
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Kara King is a News Writer at Thrillist and likes to look into the eyes of a real human while ordering a Frosty. Send news tips to firstname.lastname@example.org and follow her at @karatillie.