Because of the delay, de Blasio ended up not taking the subway, but when he returned to street level to travel by car, his security detail had already left, according to the report, which probably explains his serial tardiness to city events. Luckily, the mayor can just call his security detail back in these situations, whereas we're stuck frantically running into work and hoping we won't get fired for being late again. Ultimately, de Blasio told his aides, including the head of his NYPD security detail, "We need a better system.”
Additionally, the mayor smartly points out to his staff that they could have just checked to see if there were any delays before attempting to take the train. There are, in fact, websites and apps for that.
“We waited 20 mins for an express only to hear there were major delays,” the mayor wrote, according to the report. “This was knowable info. Had we had it, we would have avoided a lot of hassles.”