If you're not nice, they'll use their headsets to warn each other
Brooke: "We used our headsets to do merchandise checks in the stockroom, as well as to let an associate in another zone know if we were sending a client her way. But if said client was testy, we'd give comical warning. Like, 'Julie, there is a woman who both looks and barks like a Pomeranian looking for a black Angels bra in a 36D.' We'd do it for laughs because every employee on headset could hear it."
Assisting male clients is the easiest (and most fun)
Julie: "Men who came into Victoria's Secret usually looked lost -- our sexy merchandise and confusing sizing isn't exactly in their wheelhouse. I wasn't dating anyone at the time, so it was sweet to see a guy do something to make a woman feel sexy at the expense of his own comfort. I enjoyed chatting with these men about what they thought was hot, or what their girlfriends liked, or what the special occasion was. Then I'd picture my next boyfriend doing the same for me. Sure, it was my job to help them pick out ladies underwear, but these guys trusted me to help them make very personal decisions; it was flattering in a way."