Yes, that means when tipping with the new cards, your server will be standing right over your shoulder, waiting, watching, judging. No more swiping, tipping, then fleeing.
“The tipping culture of the US will see some behavioral shift based on the user experience with [chip cards],” Nick Holland, head of mobile at Javelin Research, a financial services research firm, told Quartz. “It’s another effect of the different, and longer, process [with chip cards].”
The piece by Quartz goes on to detail how the new system can lead to bigger tips out of pure guilt -- particularly if it's combined with a "suggested tip" option (like in NYC Taxi Cabs) where options of 20%, 25%, and 30% are set to default. So bottom line: these new credit cards could be a windfall for servers, and a nightmare for the underfunded and overly awkward.
Wil Fulton is a Staff Writer for Thrillist. He also works for tips. Follow him @wilfulton
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