Fix No. 2: Airlines should space out the seats.
People often say that travel is a luxury, as they sit there in their Caribbean-colored infinity pool, umbrella drink in their tired, 9-to-5, keyboard-curled hand. But actually getting from point A to Banana daiquiri is increasingly a slog.
Even on international trips, airlines are favoring planes such as 737s, because they’re smaller and cheaper to operate than luxury liners. Low costs in turn feed ticket sales. High demand for a small space means airlines have every excuse to shrink the space between seats. When you’re sitting in a space 17 inches wide, with only 28 inches of pitch for each seat, passengers start to stink like sardines.
“Stop packing in the airplanes,” says an American Airlines flight attendant. “It doesn’t make traveling pleasant, and one day, someone IS going to snap.”
A second American flight attendant agrees. “So much in the airline industry needs improvement,” he says. “A good start would be to give passengers more space aboard the aircraft. I know like any other company we are in business to make more, and a higher yield helps that, but more comfort would go a long way.”
“There is a strong disconnect between what airlines offer and what the guest wants,” says a JetBlue flight attendant. “It would be great to remind people that we understand that travel is still a luxury. Basic economy has its purpose, but we need to re-evaluate what would make guests comfortable.”