1. You're almost already approved when you get there
Once you get into the interview room, you’ve already been pre-screened to ensure you’re not on any international watch lists, terror-threat lists, or just general, the-US government-doesn’t-like-you lists. Sometimes they even have your pre-printed approval paper face down on the desk when you walk in. (Just don't be all like, "Hey, is that my approval in front of you? Come on, you can tell me.") So once you get the call, the hard part is over. It’s not a job interview, just go in and relax.
2. They're not going to ask you much
Aside from basic biographical information (name, birthdate, address, etc.), questions should be limited to the following:
- Why do you want to join Global Entry?
- Who is your employer?
- What is your profession?
- Have you ever been arrested?
- Have you ever had an issue at customs or border patrol?
They already know the answers to ALL of these questions, so this is more of an integrity check. Don’t lie or try to be funny, and you should be just fine.
3. Have all of your paperwork lined up
There may be a few situations, however, that need clarification: were you ever arrested but had the charges dropped? Have you traveled to a restricted country (like Cuba) but had a legal reason to be there? They likely don’t have proof that the charges were dropped, or that you were on a humanitarian mission, so you’re on the hook to provide accurate documentation. If you fail to bring the paperwork with you, it could delay your approval.