Additionally, respondents used colorful language to express their universal hate. “Ass” came up 370 times; “crap”, 201 times; and the F-bomb, 75 times. The most popular word, “suck” -- used 914 times -- confirms everyone’s belief that a lot of airline passengers are unhappy.
Conclusion: everyone sucks, but Spirit reigns supreme when it comes to suckdom.
Chloe Pantazi is an editorial assistant on Thrillist's travel team. Yes, that’s a British accent. No, she doesn’t watch Doctor Who. Follow her on Twitter at @ChloePantazi.