2. Replace passengers with dogs and cats
OK, not really, but that was one suggestion. And it spoke to the bigger issue: flight attendants, not unlike folks in other service industries, would love to change the people they are serving, in this case, the flying public. It doesn’t matter if they’re in first class or coach, when it came to passengers, the overwhelming majority of flight attendants we spoke to wanted to do some good old-fashioned venting:
“[In my dream world], passengers would have to pass a written test before they’re allowed to purchase a ticket... So they know how to behave, what is acceptable, and the rules."
“What would I change? The human race, and all of them who are able to afford air travel.”